Lead Barista

Job details

The Role

Curate a transporting guest experience

• Follow implemented systems to ensure consistency in product and service
• Build rapport and establish repeat guests from inside and outside the direct community
• Perform guest quality checks and initiate recoveries when necessary
• Ensure cleanliness, organization and beauty of the space are consistently a top priority

Perform daily café operations

• Complete functional barista duties not limited to espresso machine, counter, café dining, etc
• Execute café preventative maintenance & communicate any needed repairs to Café Manager & General Manager
• Inspect and sign for incoming orders, checking the quality of products or errors
• Open/Transition/Close café in accordance with daily checklists
• Follow company policies and procedures
• Cash handling & reconciliation – balance tills, organize and ensure accuracy in daily cash functions

 

Continually develop barista and hospitality skills

• Ongoing development of product knowledge
• Use strategic thinking when collaborating with Café Manager on new systems and processes
• Keeping up to date with industry trends & strategies
• Be entrepreneurial in spirit and look for new daily efficiencies in the business

 

Who You Are

The right person for this role has a strong hospitality background and prioritizes both guest and team member experience. The ideal candidate is equal parts people and process-driven with an aptitude for creating efficiencies at all levels of the business.

Preference will be given to those who:

• 3-years of previous high volume, quality driven coffee/espresso experience

• Proficient in café or QSR style of service and operations

• High level of coffee and tea knowledge

• Excellent communication skills at all levels of an organization

• Strategic, entrepreneurial and innovative thinker

• Valid First Aid, Smart Serve, WHMIS Certification

• Passionate, positive, and approachable

What We Offer

We are excited to offer a competitive compensation package including but not limited to:

• A comprehensive health insurance and wellness benefits program

• 24-7 access to a health concierge and discounted memberships to wellness-driven products

• Discounted dining privileges at all of our restaurants for you + guests

• Consistent schedule and safe, positive environment awarded Best Managed in Canada by Deloitte

• Access to regular training and development programming for inside and outside of hospitality goals

• Internal priority role postings & hiring practises for expanded growth opportunity

• Competitive base salary based on role expectations and performance

 

Gusto 54 is an equal opportunity employer and encourages a diverse working environment. We prohibit discrimination based on legally protected classes in accordance with applicable federal, provincial and local laws including ethnic origin, religion/belief, disability, age, sexual orientation and gender identity/gender expression. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Kindly note, candidates selected for further consideration will be contacted.